Privacy policy

This Privacy Statement applies to this website which is operated by The Pivot Group under the domain name "" (Website).

The Pivot Group is committed to safeguarding the confidentiality and privacy of your personal information.

This Privacy Statement explains the types of personal information which we collect on the Website, what that information is used for, and to whom that information may be disclosed.

Collection of information
Any personal information which we collect on the Website about you is treated in the strictest confidence.

The information which we may collect includes personal information such as your name, e-mail address, postal address, telephone number, web site URL and business name if you request action from The Pivot Group such as a return phone call or an email inquiry.

A "cookie" is a small text file placed on your hard drive by our web page server. A cookie can later be retrieved by our web page server. The cookie cannot be read by a website other than the one that set the cookie.

We use "cookies" as part of our interaction with your browser. The purpose is to provide you with better and more customised service and with a more effective Website.

Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser. We use cookies:

  • to determine if you have previously visited our Website,
  • to identify pages you have accessed,
  • to store your preferences for certain kinds of information,
  • to store a password so that you are not required to input the password every time you visit our client contact Website, and
  • for administrative and security purposes.

These cookies do not collect personally identifiable information and we do not cross-match information which has been collected through cookies with other personal information to determine who you are or your email address.

Use and disclosure of information
The Pivot Group may use or disclose your personal information which we collect on the Website for the purpose(s) for which we have collected it, for purposes related to the original purpose(s) of collection and for which you would reasonably expect that information to be used or disclosed, or as required or authorised by law. Any such uses and disclosures will be made in accordance with this Privacy Statement.

Related purposes include:

  • use of your personal information to send you promotional material about our products and services that may be of interest to you, unless you have previously indicated that you do not wish to receive such material; and
  • use and disclosure of your personal information for purposes connected with the operation, development, administration or enhancement of the Website;
  • Exceptions to this include:
    • when fraud or unlawful activity is suspected by The Pivot Group and the information is disclosed to relevant persons or authorities;
    • when the disclosure is required or authorised by law;
    • when we believe that the disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of its functions; or
    • for the preparation for, or the conduct of, legal proceedings or for the implementation of the orders of a court or tribunal.

The Pivot Group will not disclose your personal information to any third parties providing outsourcing services to The Pivot Group other than to those which have contracted with The Pivot Group to keep that information confidential.

We use and disclose aggregated non-personally identifying information collected through our Website as part of the process of constantly improving the site.

We may retain the content of any email that you send to us. Any personal information contained within those emails, including your email address, will be only be used or disclosed in the ways set out in this Privacy Statement. Your email message content may be monitored by our Internet Service Provider or The Pivot Group employees for maintenance purposes or if email abuse is suspected.

If you have any questions about this Privacy Statement, or the operation of this Website, or if you believe that the information which we hold about you is inaccurate or out of date, please email [email protected]

The Pivot Group takes reasonable steps to reduce the risk of loss, misuse and unauthorised alteration of your personal information under our control. However, the security of information transmitted over the internet can never be guaranteed and any personal information provided to us on our Website is provided at your own risk.

Links to other Websites
You should be aware that other Websites which are linked to this Website may have privacy practices which differ from those outlined in this Privacy Statement. Linked Websites are responsible for their own privacy practices and you should check their Websites for their respective privacy practices.

Variations to the policy
This Website may be amended from time to time. Any enhancements to the Website may have privacy implications. Accordingly, we encourage you to check this Privacy Statement on a regular basis. Continued use of this Website by you is acceptance of the changed Privacy Statement and any information collected following will be subject to that changed Privacy Statement.